Customer Support Specialist

Job Description This role is 100% onsite in Flowood, MS. There is no remote capacity. \n \n The Customer Support Specialist (CSS) is accountable for providing quality service to customers seeking direction, information or assistance by conducting effective research on matters related to myBlue, pharmacy, enrollment, billing, benefits and claims inquiries to ensure first call resolution is achieved. \n \n This position is responsible for ensuring a connection is made with each customer interacti…