DevOps Engineer / Cloud Engineer / IT Support Specialist

Role Description We are seeking a DevOps Engineer to design, implement, and maintain scalable, secure, and highly available infrastructure that supports the development, deployment, and operation of modern software applications. The successful candidate will work closely with software engineers, QA teams, system administrators, security specialists, and product stakeholders to streamline development workflows, automate operational processes, and improve system reliability. As a DevOps Engineer, you will be responsible for building and maintaining CI/CD pipelines, managing cloud infrastructure, automating deployment processes, and ensuring applications are delivered efficiently across development, testing, and production environments. You will collaborate with cross-functional teams to optimize software delivery, reduce deployment risks, and improve operational performance. Key responsibilities include provisioning and managing cloud resources, implementing infrastructure as code, monitoring system performance, troubleshooting production issues, and maintaining high standards for availability, scalability, security, and disaster recovery. You will support application deployments, automate routine operational tasks, manage configuration changes, and continuously improve system performance through proactive monitoring and optimization. You will also work closely with development teams to establish best practices for release management, version control, environment consistency, and system observability. The role involves implementing logging, monitoring, alerting, and performance analysis solutions to ensure platform stability and rapid incident response. In addition, you will contribute to security initiatives by implementing secure deployment practices, vulnerability management, access controls, backup strategies, and compliance requirements. You will maintain technical documentation, support continuous improvement initiatives, evaluate emerging DevOps technologies, and promote automation and operational excellence throughout the software development lifecycle. Qualifications Strong understanding of DevOps principles, software development lifecycle (SDLC), and infrastructure management. Proficiency with cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform. Experience building and maintaining CI/CD pipelines using tools such as Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps, or similar platforms. Knowledge of Infrastructure as Code (IaC) tools such as Terraform, AWS CloudFormation, or Ansible. Familiarity with containerization technologies including Docker and orchestration platforms such as Kubernetes. Understanding of Linux and Windows server administration, networking, DNS, load balancing, and system security. Experience with scripting or programming languages such as Bash, Python, PowerShell, Go, or similar technologies. Knowledge of monitoring, logging, and observability tools such as Prometheus, Grafana, ELK Stack, Splunk, or Datadog. Familiarity with version control systems such as Git and collaborative development workflows. Understanding of application security, identity and access management, backup, disaster recovery, and high availability architectures. Strong analytical, troubleshooting, and problem-solving skills with excellent attention to detail. Excellent communication and collaboration skills with the ability to work effectively across development, operations, security, and business teams. Ability to manage multiple priorities in a fast-paced Agile environment while maintaining system stability and service quality. Professional certifications related to cloud platforms, Kubernetes, DevOps, Linux, or infrastructure technologies are considered an advantage. Commitment to continuous learning and staying current with emerging technologies, automation practices, and industry best practices.